Tenant - Holding Deposits

To reserve a property, we take a holding deposit equal to one week’s rent. This payment removes the property from the market while referencing and tenancy arrangements are completed. In most cases, the holding deposit is returned to you or applied towards your first month’s rent or tenancy deposit.

However, under the Tenant Fees Act 2019, the holding deposit may be non‑refundable if you provide false or misleading information during referencing, fail the Right to Rent checks, decide not to proceed with the tenancy, or otherwise act in a way that prevents the tenancy from being completed. Full details will always be explained clearly before any decision is made.

Tenancy Deposit Capped at five weeks’ rent (or six weeks if annual rent exceeds £50,000). Your deposit is securely held with a government approved tenancy deposit protection scheme. This ensures your money is fully safeguarded throughout the tenancy. The deposit is held against any dilapidations, including damage beyond fair wear and tear, unpaid rent, or breaches of the tenancy agreement. At the end of your tenancy, any proposed deductions will be clearly explained, and the protected scheme provides an independent dispute resolution service for complete peace of mind.

Landlord

Fully Managed service fee 12.5% + vat monthly fee

Introduction Only Service fee 10% + vat of the fixed tenancy term (minimum of 12 months)

For a full breakdown of the additional charges, please contact us.

We are members of the Propertymark Client Money Protection Scheme.